Get in touch.
Want to get in touch? Our HeroBot can answer most questions. If you’d still like to speak to a human, the bot will gladly connect you with us.
Get in touch.
Want to get in touch? Our HeroBot can answer most questions. If you’d still like to speak to a human, the bot will gladly connect you with us.
Get in touch
Want to get in touch? Our HeroBot can answer most questions. If you’d still like to speak to someone, the bot will gladly connect you with us.
Get in touch.
Want to get in touch? Our HeroBot can answer most questions. If you’d still like to speak to a human, the bot will gladly connect you with us.
What customers say about our Customer Support team
Our team is trained to provide tailored advice that suits your needs
Producthero team has helped me whenever I have needed and they have worked as fast as possible.
.avif)
The whole process of onboarding and setting things up has been a breeze thanks to the incredible team behind this product and tool, I would highly recommend Producthero to anyone who wants to get the best out of their Google Shopping.
Producthero CSS has worked very well for us the past year. And their customer service is superb! Got help quickly with an urgent matter that Google customer service was not able to deal with.
Frequently Asked Questions (FAQ)
Answers to the most common questions.
Producthero doesn’t sell products directly. We’re a price comparison site that helps you find the best deals from various webshops. If you made a purchase, please contact the webshop where you placed the order. They’ll be able to help you with delivery, returns, or any customer service questions.
No, Producthero is a self-service platform, which means you stay in full control of your product data and campaigns. We don’t manage feeds or run campaigns for you, but if you need help using our tools or need help with Merchant Center/Google ads related issues, our team is here to support you.
No, Producthero works alongside your existing Google Ads and Merchant Center accounts. To benefit from the 25% CSS bidding advantage and our optimization tools, you’ll still need to manage your campaigns in Google Ads and have a product feed set up in Merchant Center.
Yes! While the 25% bidding advantage only applies in 21 EU countries, you can still use the Producthero platform. No matter where you advertise, you can still use our tools to improve and optimize your Shopping campaigns.
Producthero is a self-service platform, but our team is happy to help with setting up your account, using our tools, campaign strategy, or resolving issues in your Merchant Center. If something needs extra attention, we can also escalate it through our premium support with Google.